> ## Documentation Index
> Fetch the complete documentation index at: https://docs.aisync.link/llms.txt
> Use this file to discover all available pages before exploring further.

# AI Memory

> One profile of each person from every text, email and call. Your AI text agent, your AI voice agents and your team all read it, so every channel is on the same page.

**AI Memory** keeps one short profile of each person, built from every text, email, call and team note:

* who they are and where things stand;
* what they want;
* their concerns;
* the agreed next step;
* facts they told you (budget, timeline, preferences).

Your **AI text agent** reads it before every reply, your **AI voice agents** receive it when a call starts, and your team sees it in the **Inbox** under the contact. Nobody asks the same question twice.

It is **off** until an account owner or admin turns it on.

<img src="https://mintcdn.com/rizler/L85D9oLTty0r_OPK/images/ai-texting/9-memory-section.png?fit=max&auto=format&n=L85D9oLTty0r_OPK&q=85&s=42690f69359661eff04b5f997a577a3c" alt="AI Memory" width="2264" height="730" data-path="images/ai-texting/9-memory-section.png" />

## Turn it on

<Steps>
  <Step title="Open AI Texting">
    In the dialer or the main menu, open **AI Texting** and find **AI Memory**.
  </Step>

  <Step title="Switch it on">
    Read what it does and the price, tick **I understand**, and click **Turn on**.

    <img src="https://mintcdn.com/rizler/L85D9oLTty0r_OPK/images/ai-texting/9-memory-confirm.png?fit=max&auto=format&n=L85D9oLTty0r_OPK&q=85&s=f4c7284bbebdc51dcce66cf09251c415" alt="Turn on AI Memory" width="2560" height="3000" data-path="images/ai-texting/9-memory-confirm.png" />
  </Step>
</Steps>

Profiles are built after conversations (at most once every couple of minutes per person), so they stay current without you doing anything.

## Get the most out of it

* Turn on **Memory** on your AI voice agents too, so calls start with the profile.
* Keep notes on contacts. The profile reads them.
* Use the same calendar for voice and text agents.
* Read the profile in the Inbox before calling someone back.

## Export

Click **Export profiles (CSV)** at any time to download every profile as a spreadsheet.

## Turn it off

Switch it off at any time. New profiles stop being built and agents stop reading them. Existing profiles are kept and can still be exported.

## Costs

Each profile update is billed as **AI memory update** in your usage costs.


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