> ## Documentation Index
> Fetch the complete documentation index at: https://docs.aisync.link/llms.txt
> Use this file to discover all available pages before exploring further.

# SMS Templates

> User guide for creating, editing, searching, and managing reusable SMS templates.

**SMS Templates** lets you save reusable text messages that you can use later (for example in campaigns or other SMS flows).

Each template has:

* A **Title** (short name so people can find it quickly).
* A **Template** body (the message text itself).

Templates belong to the current workspace, so users who can access this screen usually see the same template list for that workspace.

<img src="https://mintcdn.com/rizler/ClpiIiyxux1-PkL5/images/manage/sms-template/overview.png?fit=max&auto=format&n=ClpiIiyxux1-PkL5&q=85&s=e9e1646eb51d683ae7007801c36bea0b" alt="SMS Templates list view" className="rounded-lg border shadow-sm" width="1917" height="662" data-path="images/manage/sms-template/overview.png" />

## 📄 The template list

The table shows one row per template.

| Column         | What it shows                              |
| -------------- | ------------------------------------------ |
| **#**          | Row number (1, 2, 3, ...).                 |
| **Title**      | The name you gave the template.            |
| **Template**   | The full message text.                     |
| **Updated At** | Last update time (shown in your timezone). |
| **Created At** | Creation time (shown in your timezone).    |
| **Action**     | Controls to edit or delete the row.        |

At the top of the table:

* **Search** filters templates by title or message content.
* Results are shown in **pages** (commonly 10 per page).
* Use bottom paging controls to move through long lists.

## ➕ Add a new template

1. Click **Add**.
2. The list view hides and the form opens.
3. Fill in **Title** and **SMS Template**.
4. Click **Submit**.

<img src="https://mintcdn.com/rizler/VuIBQvrX7tAbQ5Md/images/manage/sms-template/add-new.png?fit=max&auto=format&n=VuIBQvrX7tAbQ5Md&q=85&s=e1408f32a6f0e6f74a583bf3ef4fe5eb" alt="Add SMS Template form" className="rounded-lg border shadow-sm" width="1597" height="881" data-path="images/manage/sms-template/add-new.png" />

What to expect while saving:

* If required fields are empty, the form prompts you to complete them.
* While saving, a short “please wait” style message may appear.
* On success, you get confirmation and return to the list shortly after.

## ✏️ Edit a template

1. In the list, click **Edit** on a row.
2. The form opens with **Edit SMS Template**.
3. Existing values load into **Title** and **SMS Template**.
4. Make your changes and click **Submit**.

<img src="https://mintcdn.com/rizler/ClpiIiyxux1-PkL5/images/manage/sms-template/edit.png?fit=max&auto=format&n=ClpiIiyxux1-PkL5&q=85&s=99dc2eeef6fb088a170f04516836f81a" alt="Edit SMS Template form" className="rounded-lg border shadow-sm" width="1673" height="591" data-path="images/manage/sms-template/edit.png" />

Saving behavior is the same as Add: validation -> wait message -> success -> back to list.

## 🗑️ Delete a template

Click the **Delete** or trash action on a row and confirm when asked.

* If confirmed, the template is removed.
* You stay on the list and may see a success notice.

<Warning>
  Deleted templates cannot be recovered. Confirm before deleting, especially if other users rely on that message.
</Warning>

## 📝 Form fields (Add and Edit)

The same fields are used for both adding and editing.

### 🏷️ Title

* **Purpose:** Clear label so users can find and pick the template quickly.
* **What to enter:** Short descriptive name (for example “Appointment Reminder” or “Welcome SMS”).
* **Required:** Yes.
* **Uniqueness:** You cannot save two templates with the exact same title in one workspace.

If a title already exists, the form shows an error and asks for a different title (or edit the existing one instead).

### 💬 SMS Template

* **Purpose:** The actual message text.
* **What to enter:** Message content, including placeholders when needed.
* **Placeholder examples:** `{name}`, `{phone}` (plus any others your setup supports).

**Practical notes:**

* Short messages (around 160 characters) are usually one SMS part.
* Longer messages may split into multiple parts depending on carrier behavior.
* Keep wording clear and action-oriented.

***
