> ## Documentation Index
> Fetch the complete documentation index at: https://docs.aisync.link/llms.txt
> Use this file to discover all available pages before exploring further.

# Spam Protected Numbers

> User guide for monitoring number spam status, flag sensitivity, and protected number actions.

Spam Protected Numbers is where you see all phone numbers your organization is monitoring for spam-related issues across major carriers. It gives you one place to track status, renewal timing, and recent checks.

<img className="block dark:hidden rounded-lg border shadow-sm" src="https://mintcdn.com/rizler/wmmHt0JMlAUKqY0r/images/spam-protected/overview.png?fit=max&auto=format&n=wmmHt0JMlAUKqY0r&q=85&s=953a856657ff7919b048fa41295d91c0" alt="Spam Protected Numbers overview" width="1918" height="863" data-path="images/spam-protected/overview.png" />

<img className="hidden dark:block rounded-lg border shadow-sm" src="https://mintcdn.com/rizler/wmmHt0JMlAUKqY0r/images/spam-protected/overview.png?fit=max&auto=format&n=wmmHt0JMlAUKqY0r&q=85&s=953a856657ff7919b048fa41295d91c0" alt="Spam Protected Numbers overview" width="1918" height="863" data-path="images/spam-protected/overview.png" />

**🧭 Breadcrumb**

You may see a trail such as:

`Spam Protected -> Spam Protected Numbers`

### ⚡ Three actions

1. **Add Number** — open a form to enter a phone number manually and add it to monitoring.
2. **Flag Settings** — choose how strict “Flagged” should be (how many carriers must report issues).
3. **SOPs** — open in-product standard procedure guide for this module.

## 📋 The main list

Below the top actions, you see a table of protected numbers.

* Use **Search** to narrow rows.
* Change rows-per-page for long lists.

Each row is one monitored number.

| Column           | What it means                                                  |
| ---------------- | -------------------------------------------------------------- |
| **#**            | Row number for reference.                                      |
| **Number**       | Phone number being monitored.                                  |
| **Type**         | Source type: **Custom**, **Rizz**, or **Ai** (display-cased).  |
| **Status**       | Monitoring result: **In Progress**, **Clean**, or **Flagged**. |
| **Renewal**      | Monitoring renewal date/time (if available).                   |
| **Latest Check** | Most recent check/update time.                                 |
| **Added On**     | Date/time this number was added to protection.                 |
| **Action**       | Row actions like View, Edit (custom only), Delete.             |

For flagged rows, specific carrier names (such as T-Mobile or Verizon) may appear under status when available.

## ➕ Adding a number yourself (Add Number)

1. Click **Add Number**.
2. Enter phone number.
3. Click **Save**.

The number is added as **Custom** and usually starts as **In Progress** while checks run.

<img src="https://mintcdn.com/rizler/xdXwwikMfwlXH8eI/images/spam-protected/header.png?fit=max&auto=format&n=xdXwwikMfwlXH8eI&q=85&s=e836cdf5b0561e2edc5824a237868fa1" alt="Add Number button area" className="rounded-lg border shadow-sm" width="1551" height="94" data-path="images/spam-protected/header.png" />

<img src="https://mintcdn.com/rizler/xdXwwikMfwlXH8eI/images/spam-protected/add-number.png?fit=max&auto=format&n=xdXwwikMfwlXH8eI&q=85&s=12df036021d3569b9a909482af0f5ef4" alt="Add Custom Number modal" className="rounded-lg border shadow-sm" width="557" height="277" data-path="images/spam-protected/add-number.png" />

If add fails, your organization profile/setup for this service may be incomplete and support/admin action may be required.

## 🚩 Flag settings

Use **Flag Settings** to control how sensitive the overall flagged result should be.

1. Open **Flag Settings**.
2. Choose threshold:
   * **1+ carriers**
   * **2+ carriers** (commonly default)
   * **3+ carriers**
3. Save.

Lower threshold = faster/more sensitive flagging.\
Higher threshold = less sensitive/fewer false positives.

<img className="block dark:hidden rounded-lg border shadow-sm" src="https://mintcdn.com/rizler/xdXwwikMfwlXH8eI/images/spam-protected/flag-setting.png?fit=max&auto=format&n=xdXwwikMfwlXH8eI&q=85&s=2628e0e043b679a3cbd07db24d3fca08" alt="Flag settings modal" width="1620" height="743" data-path="images/spam-protected/flag-setting.png" />

<img className="hidden dark:block rounded-lg border shadow-sm" src="https://mintcdn.com/rizler/xdXwwikMfwlXH8eI/images/spam-protected/flag-setting.png?fit=max&auto=format&n=xdXwwikMfwlXH8eI&q=85&s=2628e0e043b679a3cbd07db24d3fca08" alt="Flag settings modal" width="1620" height="743" data-path="images/spam-protected/flag-setting.png" />

<img className="block dark:hidden rounded-lg border shadow-sm" src="https://mintcdn.com/rizler/xdXwwikMfwlXH8eI/images/spam-protected/carrier-flag.png?fit=max&auto=format&n=xdXwwikMfwlXH8eI&q=85&s=022d561b4a9b09fe000c2d019a6c7322" alt="Carrier threshold options" width="575" height="322" data-path="images/spam-protected/carrier-flag.png" />

<img className="hidden dark:block rounded-lg border shadow-sm" src="https://mintcdn.com/rizler/xdXwwikMfwlXH8eI/images/spam-protected/carrier-flag.png?fit=max&auto=format&n=xdXwwikMfwlXH8eI&q=85&s=022d561b4a9b09fe000c2d019a6c7322" alt="Carrier threshold options" width="575" height="322" data-path="images/spam-protected/carrier-flag.png" />

## 📄 Standard procedures (SOPs)

Click **SOPs** to open the built-in operational guide. It covers:

* why monitoring exists,
* how numbers are added,
* status definitions,
* flag sensitivity logic,
* detail view usage,
* monitoring frequency and status changes,
* troubleshooting and best practices.

Use SOPs for onboarding and for formal process checks.

## 🔍 View (details for one number)

Click **View** on a row to open number details.

This page shows per-carrier status details in a visual layout. If no carrier details are available yet, the screen indicates that data is still unavailable.

This view is informational (read-only) for status interpretation.

<img className="rounded-lg border shadow-sm" src="https://mintcdn.com/rizler/GFtZspCPlNFnBdeR/images/spam-protected/actions.png?fit=max&auto=format&n=GFtZspCPlNFnBdeR&q=85&s=6c9fa5d99b50d71c8f2691fda52d671b" alt="Row actions and view flow" width="2838" height="1396" data-path="images/spam-protected/actions.png" />

<img className="rounded-lg border shadow-sm" src="https://mintcdn.com/rizler/TPUV3KOazcgfbZqM/images/spam-protected/numbers.png?fit=max&auto=format&n=TPUV3KOazcgfbZqM&q=85&s=36a23c41ae750e308e95ed60f7b97fc5" alt="Carrier details for a protected number" width="240px" height="200px" data-path="images/spam-protected/numbers.png" />

## ✏️ Edit

**Edit** is available only for **Custom** numbers added manually in this module.

1. Click **Edit**.
2. Update phone number.
3. Save.

Numbers sourced from other modules (regular/AI lists) are managed in their original source modules, not edited here.

## 🗑️ Delete

1. Click **Delete** on a row.
2. Confirm prompt.

After confirmation, the number is removed from this list and active monitoring for that entry stops.

## ℹ️ Status meanings (short)

* **In Progress** — checks are running or refreshing; review again later.
* **Clean** — no qualifying spam flag under current threshold rules.
* **Flagged** — threshold is met by carrier reports; review usage practices and remediation process.
