Phone Numbers

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📞 Phone Numbers Management

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🔎 Filters

• Filter By:
  • All: Show all phone numbers.
  • AI: Only numbers used for AI.
  • Dialer: Only numbers used for Dialer.
  • Both: Numbers used for both.
• Provider:
  • All
  • Rizz
  • Twilio
  • Rizz V2
• Type:
  • All
  • Local
  • Toll Free
  • Mobile
• Status:
  • All
  • Verified
  • Unverified

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⬇️ Download

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📊 Phone Number Fields

Field Notes:

• The Title is optional and may be blank.
• 10DLC compliance is shown for eligible providers only.

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🌍 Local Preference API Configuration

• API Endpoints: Set up connection points for local preference management
• Authentication: Configure API keys and security credentials
• Rate Limits: Set call frequency and volume restrictions
• Geographic Rules: Define area code and region-specific preferences

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✅ Pre-check Functionality

• Number Availability: Confirms the number is available for purchase from the selected provider.
• Carrier Compatibility: Checks if the number meets carrier and campaign requirements.
• Configuration Validation: Verifies that all required parameters and settings are correct before proceeding.
• Error Detection: Identifies any issues that could prevent successful acquisition or use.

• Dry Run: Simulates the purchase and configuration process without making changes, so I can see if everything will work as expected.
• Simulation: Previews how the number will behave in routing and campaign scenarios.
• Validation Reports: Provides detailed feedback on any issues or confirms readiness for purchase.

• Avoid Failed Purchases: Prevents buying numbers that won’t work for your needs.
• Saves Time and Money: Reduces troubleshooting and unnecessary costs.
• Ensures Compliance: Makes sure all regulatory and carrier requirements are met before you buy.
• Confidence in Deployment: Lets you proceed with number acquisition knowing everything is set up correctly.

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➕ Acquiring Phone Numbers

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Getting Started

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Purchase Number Form

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1. Provider

• Rizz – Primary carrier option
• Twilio – Alternative carrier option
• Rizz V2 – Additional carrier option (USA only)

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2. Countries

• USA (Default)
• Canada

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3. Type

• Local – Standard local phone numbers
• Toll Free – 800, 833, 844, 855, 866, 877, 888 numbers
• Mobile – Mobile phone numbers

• Rizz V2: Does not support Mobile numbers
• Twilio: Mobile not available for USA and Canada (available for UK, Australia)
• Rizz: All types available for all countries

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4. Search By

• AreaCode – Search by specific area code (e.g., 212, 415)
• Region – Search by geographic region (e.g., NY, CA)
• City – Search by city name (e.g., New York, Los Angeles)

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5. AreaCode/Region/City

• For AreaCode: Enter 3-digit area code
• For Region: Enter state code or region name
• For City: Enter city name

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6. Search Results

• Friendly Name — Display name of the number
• Phone # — The phone number
• Locality — Geographic location
• Capabilities — Supported features (Voice, SMS, MMS)
• Checkbox — Select for bulk purchase
• Action — Purchase button

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Purchase Options

• Click the purchase button next to the desired number.

1. Check the numbers you want to purchase
2. Click Buy Multiple button
3. All selected numbers will be purchased at once

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🔄 Phone Number Workflow

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📈 Number Lifecycle

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🏢 Provider Integration

🌍 Plivo Integration:
- Global Coverage: 190+ countries
- Cost Effective: Competitive pricing
- API Access: Full programmatic control
- SMS Support: Voice and SMS capabilities

Features:
✅ International numbers
✅ Local presence worldwide
✅ Flexible pricing
✅ Developer-friendly APIs

🚀 Twilio Integration:
- Premium Quality: Industry-leading reliability
- Advanced Features: Rich communication features
- Enterprise Grade: Scalable infrastructure
- Compliance Ready: Built-in compliance tools

Features:
✅ High deliverability rates
✅ Advanced analytics
✅ Enterprise support
✅ Regulatory compliance

🔄 Multi-Provider Strategy:
- Provider Redundancy: Backup options
- Cost Optimization: Best rates per region
- Feature Coverage: Access all features
- Risk Mitigation: Reduce single-point failures

Benefits:
✅ Improved reliability
✅ Cost savings
✅ Global coverage
✅ Feature diversity

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✅ Verification Status Management

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🔍 Verification Process

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🔄 Renewal & Billing Management

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📅 Renewal Tracking