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📞 Phone Numbers

Manage your phone number inventory with comprehensive provider integration, verification tracking, and advanced calling features for AI campaigns and business communications.

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📋 Phone Numbers Overview

Phone Numbers Interface Centrally manage all your phone numbers across multiple providers with detailed tracking, verification status, and comprehensive action controls.

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📊 Phone Number Fields

FieldDescriptionExample
#Number ID1, 2, 3, 4, 5, 6, 7
TitleNumber identifierCustom name or label
Phone No.Full phone number+13154942679, +12058823206
AreaCodeGeographic area code315, 205
ProviderService providerPlivo, Twilio
10DLC10DLC registration statusNo, Yes
Renwal AtNext renewal date09-14-2025 12:40 PM
StatusVerification statusVerified, Unverified
Purchased AtPurchase timestamp08-14-2025 12:40 PM
ActionAvailable operationsSettings More Options

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🌍 Local Preference API Configuration

The Local Preference API provides advanced configuration options for managing phone number preferences, routing, and geographic targeting to optimize call delivery and compliance. 📊 API Configuration Interface
Local Preference API Configuration
This interface allows you to configure:
  • API Endpoints: Set up connection points for local preference management
  • Authentication: Configure API keys and security credentials
  • Rate Limits: Set call frequency and volume restrictions
  • Geographic Rules: Define area code and region-specific preferences
🎛️ Local Preference Settings
Local Preference Settings

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✅ Pre-check Functionality

Before purchasing a phone number, I use the Local Preference API’s pre-check system to ensure the number and its configuration are valid and ready for use. Pre-check for Number Purchase
  • Number Availability: Confirms the number is available for purchase from the selected provider.
  • Carrier Compatibility: Checks if the number meets carrier and campaign requirements.
  • Configuration Validation: Verifies that all required parameters and settings are correct before proceeding.
  • Error Detection: Identifies any issues that could prevent successful acquisition or use.
Testing and Validation
  • Dry Run: Simulates the purchase and configuration process without making changes, so I can see if everything will work as expected.
  • Simulation: Previews how the number will behave in routing and campaign scenarios.
  • Validation Reports: Provides detailed feedback on any issues or confirms readiness for purchase.
Why Use Pre-check?
  • Avoid Failed Purchases: Prevents buying numbers that won’t work for your needs.
  • Saves Time and Money: Reduces troubleshooting and unnecessary costs.
  • Ensures Compliance: Makes sure all regulatory and carrier requirements are met before you buy.
  • Confidence in Deployment: Lets you proceed with number acquisition knowing everything is set up correctly.

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➕ Acquiring Phone Numbers

Purchase
Package Price Slider

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🛒 Purchase Process

Purchase New Numbers

Buy new phone numbers for your campaigns
Button: “Purchase” - Navigate to number marketplace
Options: Local, toll-free, and international numbers

Provider Selection

Choose from multiple carrier providers
Plivo: Cost-effective international coverage
Twilio: Premium reliability and features

Area Code Targeting

Select specific geographic regions
315: New York (Syracuse area)
205: Alabama (Birmingham area)

Bulk Acquisition

Purchase multiple numbers simultaneously
Efficiency: Save time with bulk operations
Campaigns: Get numbers for large campaigns

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🔄 Phone Number Workflow

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📈 Number Lifecycle

The diagram above shows the complete phone number lifecycle from purchase to ongoing management.

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🏢 Provider Integration

  • Plivo Numbers
  • Twilio Numbers
  • Multi-Provider
🌍 Plivo Integration:
- Global Coverage: 190+ countries
- Cost Effective: Competitive pricing
- API Access: Full programmatic control
- SMS Support: Voice and SMS capabilities

Features:
✅ International numbers
✅ Local presence worldwide
✅ Flexible pricing
✅ Developer-friendly APIs

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✅ Verification Status Management

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🔍 Verification Process

Verified Numbers

Status: Ready for campaigns
Indicator: Green “Verified” badge
Capabilities: Full calling features enabled
Trust Level: High deliverability and success rates

Unverified Numbers

Status: Pending verification
Indicator: Orange “Unverified” badge
Limitations: Restricted calling capabilities
Action Required: Complete verification process

10DLC Registration

Purpose: A2P 10DLC compliance
Status: “Yes” or “No” indicator
Benefits: Higher throughput and deliverability
Requirement: Mandatory for US business messaging

Verification Benefits

Higher Success Rates: Better call connection
Reduced Filtering: Avoid spam filters
Carrier Trust: Improved carrier relationships
Compliance: Meet regulatory requirements

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⚡ Number Actions & Controls

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🎛️ Available Actions

Number Settings

Configure individual number settings
Access: Click settings icon (⚙️)
Options: Routing, forwarding, features

More Options

Additional number management actions
Access: Click more options (⋯)
Actions: Edit, delete, 10DLC, Endpoints

Bulk Operations

Manage multiple numbers simultaneously
Selection: Check multiple numbers
Actions: Bulk edit, export, assign

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🔄 Renewal & Billing Management

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📅 Renewal Tracking

Automatic Renewals

Next Renewal: Track upcoming renewal dates
Example: 09-14-2025 12:40 PM
Notifications: Automatic renewal reminders
Billing: Seamless payment processing

Renewal Management

Payment Methods: Manage billing preferences
Notifications: Email alerts before renewal
History: View renewal and payment history
Controls: Enable/disable auto-renewal

Cost Optimization

Usage Analysis: Review number utilization
Right-sizing: Optimize number inventory
Provider Comparison: Compare costs across providers
Bulk Discounts: Leverage volume pricing

Billing Analytics

Cost Tracking: Monitor spending per number
ROI Analysis: Calculate return on investment
Budget Planning: Forecast future costs
Reports: Detailed billing reports
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