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🎯 What Is the Pipeline Module?
The Pipeline Module allows you to design, monitor, and adjust your business processes with ease.
🔗 The Concept of a Pipeline
A pipeline is a full sequence of steps or phases representing a business process. For example:
- A sales pipeline: “Sales Process”
- A project pipeline: “Project Delivery”
- An onboarding pipeline: “Customer Onboarding”
Each pipeline offers a visual representation of all steps required to take an item from beginning to completion.
🏷️ Defining Stages
Stages are the key phases within your pipeline. Think of them as columns, each reflecting a stage in your workflow. Typical stage examples in a sales pipeline:
- New Lead
- Contacted
- Proposal Sent
- Closed
Each stage helps you categorize and track items according to their current status.
🛠️ How the Pipeline Module Functions
- Create a pipeline – Give your workflow a descriptive name.
- Add stages – Name each stage clearly to represent its function within your process.
- Visual Board – Your pipeline and its stages are displayed in a Kanban-style board, making it simple to visualize progression and spot bottlenecks.
🚦 Getting Started
🔓 Accessing the Module
- Go to the Pipeline section from your main navigation menu.
- The page opens with the core Pipeline interface, showing several key controls at the top.
👁️ What You’ll See
The Pipeline page layout features:
- Pipeline Management – manage, create, and edit your pipelines.
- Pipeline Selector Dropdown – switch between different pipelines.
- SOPs Button – read standards and best practices.
- Visual Board or Message – Displays your active pipelines, or “No Pipeline Created” if none exist.
➕ How to Create a Pipeline
Follow these steps to add a new pipeline to your system:
1️⃣ Open Pipeline Management
- Click Pipeline Management (top left).
- A list of all current pipelines will appear.
2️⃣ Start a New Pipeline
- In the Pipeline Management window, click + Add Pipeline (top right).
- This opens the pipeline creation form.
3️⃣ Specify Pipeline Name
- Fill in the Pipeline Name with a clear, descriptive title.
- Required field (indicated by *).
- Examples: “Sales Funnel”, “Product Development”, “Onboarding”.
4️⃣ Add, Remove, or Edit Stages
- The form starts with four default stages:
- New Lead
- Contacted
- Proposal Sent
- Closed
- You may keep, rename, remove, or add custom stages to fit your process.
5️⃣ Manage Stages
- Rename: Type directly in the stage name field.
- Delete: Click the red trash icon next to the stage.
- Add: Click Add Stage at the top of the stages section.
6️⃣ Reorder Stages
- Drag stages by the handle (horizontal lines left of the name).
- Drop them in your preferred order; this defines their display left-to-right.
7️⃣ Finalize and Save
- Double-check your stage names and order.
- Click Save Pipeline (bottom right).
- You’ll get a confirmation and your pipeline will display on the board.
🔧 Managing Pipeline Stages (For New and Existing Pipelines)
➕ Add a Stage
- Find the Pipeline Stages section while editing or creating a pipeline.
- Click Add Stage.
- A new editable row appears at the end of the list.
- Enter a name for the new stage.
- Note: Stages are not saved to your pipeline until you click Save Pipeline.
🗑️ Remove a Stage
- Click the trash icon next to the unwanted stage.
- The row is deleted instantly.
- At least one stage is always required; you’ll get a warning if you attempt to remove the last stage.
- Remember to hit Save Pipeline to apply deletions.
✏️ Rename a Stage
- Edit the text directly in the stage’s name.
- Click Save Pipeline to make your changes permanent.
🔄 Reorder Stages
- Hold and drag the handle left of a stage name.
- Move it up or down in the list.
- Visual cues indicate possible drop targets.
- Release to set the new position.
- For existing pipelines, changes save instantly; for new pipelines, click Save Pipeline.
Tip: Board columns rearrange in real time to match your stage order.
📝 Editing a Pipeline
Open the Edit Pipeline Window
- Click Pipeline Management.
- Find the pipeline to edit; click the blue Edit (pencil icon) button.
- The pipeline details open in an editable form.
What Can Be Edited?
- Pipeline Name: Change as needed in the name field.
- Stages: Add, remove, rename, or reorder using the controls above.
Save Edits
- Click Save Pipeline.
- Changes display immediately on your board.
🗑️ Deleting an Entire Pipeline
Removal Process
- Open Pipeline Management.
- Find the pipeline to remove.
- Click the red Delete (trash icon) button.
- Confirm deletion when prompted.
- Deleted pipelines and their stages are permanently removed—this action cannot be reversed.
- After deletion, a refreshed board will reflect the change.
👓 Viewing and Selecting Pipelines
Using the Pipeline Dropdown
- Use the pipeline selector dropdown at the top of the Pipeline page.
- Select any of your pipelines to change the board view.
- The board updates instantly to show the corresponding stages.
Display Details
- The newest pipeline is pre-selected when you enter the page.
- All pipelines are listed by name.
- Selected pipeline’s stages appear as interactive columns.
📚 SOPs: Standard Operating Procedures
The SOPs (Standard Operating Procedures) button provides instant access to a detailed step-by-step reference covering every core aspect of the Pipeline Module.
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Purpose & Scope
This Standard Operating Procedure (SOP) defines the systematic approach for creating, managing, and utilizing pipeline structures within the system to organize and track workflow processes through a visual Kanban board interface.
This procedure applies to all authorized users who require access to the Pipeline Management Module for organizing business processes, sales workflows, or project management activities.
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Definitions & Terminology
- Pipeline: A structured workflow container that organizes processes into sequential stages
- Stage: A distinct phase within a pipeline representing a specific step in the workflow process
- Kanban Board: A visual representation displaying pipeline stages as columns with associated items
- Sorting Order: The sequential arrangement of stages determining workflow progression
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Prerequisites & Access Requirements
- Valid user account with appropriate system permissions
- Access to the Pipeline Management Module
- Understanding of workflow processes to be implemented
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Procedure: Pipeline Creation
4.1 Initial Setup
4.2 Stage Configuration
4.3 Finalization
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Procedure: Pipeline Modification
5.1 Accessing Edit Mode
5.2 Modification Operations
5.3 Saving Modifications
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Procedure: Pipeline Deletion
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Access the Pipeline Management interface.
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Identify the pipeline you wish to remove.
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Click the “Delete” icon associated with the desired pipeline.
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Review the system-generated confirmation dialog carefully.
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Confirm deletion by selecting “OK”, or cancel the operation if you do not intend to delete.
Important: Pipeline deletion is irreversible. Ensure no active workflows depend on the pipeline before proceeding.
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Procedure: Pipeline Selection & Navigation
- Locate the pipeline selection dropdown menu in the header section.
- Click the dropdown and select the desired pipeline from the available options.
- Upon selection, the system will automatically display the Kanban board for the chosen pipeline, rendering all associated stages.
- Each stage will appear as an independent column within the Kanban interface.
- To switch views, simply repeat the selection process to navigate between different pipelines.
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Procedure: Stage Management
8.1 Adding Stages
8.2 Removing Stages
8.3 Reordering Stages
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Kanban Board Interface & Navigation
9.1 Kanban Board Interface
9.2 Navigation & Interaction
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Critical Requirements & Constraints
- Minimum Stage Requirement: Every pipeline must always contain at least one active stage; deletion of the last remaining stage is not permitted.
- Stage Sequence: The order in which stages are arranged determines the workflow’s progression. Ensure stages are sorted logically to accurately reflect your process.
- Pipeline Independence: The system supports multiple pipelines, each operating independently—changes to one pipeline will not impact others.
- Data Integrity: Deleting a pipeline will permanently erase all its configuration and stage data. This action is irreversible.
- Access Control: Only users with the appropriate permissions, as set by system administrators, can modify pipeline structures or settings.
- Best Practices
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Use Clear, Standardized Naming
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Regularly Review Configurations
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Maintain Consistent Stage Names
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Document Pipeline Purpose & Stages
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Test Before Production
Each section is collapsible—click its header to expand or collapse details, making it easy to focus on the topic you need.
When to Use SOPs
- When you need step-by-step instructions for any Pipeline Module operation.
- For quick lookups of terms, requirements, or best practices.
- If you’re troubleshooting a procedure or want to confirm the correct workflow.
- Whenever you want a detailed reference on-demand—keep the window open for ongoing help.
Refer to the SOPs window as your central knowledgebase for using, managing, and optimizing pipelines in the module.