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πŸ“‹ Execution Logs Module

Your central hub for monitoring and analyzing workflow activityβ€”see every run, filter by date or status, and drill into step-by-step details.
The Execution Logs module records and displays every time a workflow runs in your system. Use it to see what ran, when it ran, whether it succeeded or failed, and exactly which steps were performed. Perfect for troubleshooting, auditing, and understanding how your automations behave. Execution Logs Overview

🧾 What is a Workflow Execution?

A workflow execution is a single run of a workflow from start to finish. Each time a workflow is triggered (for example, when a contact is created, a tag is added, or an appointment is booked), the system creates one execution record. That record includes:
  • When it started and finished
  • What triggered it
  • Which steps ran and their status
  • Any errors that occurred
Think of it as a receipt for each automation runβ€”you can always look back and see what happened.

✨ Main Features

πŸ“Š Execution Log Table

The main table lists all workflow executions with the information you need at a glance.
ColumnWhat it shows
#Row number so you can quickly reference a specific execution.
Workflow NameThe name of the workflow that ran.
Trigger TypeThe event that started the workflow (e.g., tag added, contact created).
StatusCurrent state: Pending, Running, Completed, Failed, Cancelled, or Paused.
DurationHow long the execution took (e.g., 2h 15m 30s, or ”-” if not finished).
Created AtDate and time the execution was created (e.g., Jan 27, 2026 10:30 AM).
ActionView Details button to open the full execution details.
Execution Log Table

πŸ“Œ Status Badges

StatusBadge colorMeaning
PendingYellowWaiting to start.
RunningBlueCurrently in progress.
CompletedGreenFinished successfully.
FailedRedStopped due to an error.
CancelledGrayWas cancelled before completion.
PausedGrayTemporarily paused.

🎯 Common Trigger Types

  • Contact Tag Added β€” A tag was assigned to a contact
  • Contact Tag Removed β€” A tag was removed
  • Contact Created β€” A new contact was added
  • Contact Changed β€” Contact information was updated
  • Disposition Change β€” Contact’s disposition status changed
  • Note Added β€” A note was added to a contact
  • Pipeline Stage Change β€” Contact moved to another pipeline stage
  • Appointment Status β€” An appointment’s status changed
  • Customer Booked Appointment β€” A customer scheduled an appointment
  • AI Call Ended β€” An AI call finished
  • Dialer Call Details β€” A call was made through the dialer
  • AI Call Details β€” An AI call was processed

πŸ” Filtering Options

Use the filters to narrow down to the executions you care about. Execution Logs Filters

πŸ“… Date Range Filter

  • Date range dropdown β€” Choose a preset or Custom dates.
  • Start date β€” For custom range: pick the start date. For presets, this is set automatically and disabled.
  • End date β€” For custom range: pick the end date. For presets, this is set automatically and disabled.
  • Filter button β€” Applies the selected date range (especially for custom dates).
Preset options:
OptionWhat it includes
Custom datesYour own start and end date.
TodayExecutions from today only.
YesterdayExecutions from yesterday.
This Week (Sun - Today)From Sunday of this week to today.
This Week (Mon - Today)From Monday of this week to today.
Last 7 DaysPast 7 days.
Last Week (Sun - Sat)Previous Sunday through Saturday.
Last Week (Mon - Sun)Previous Monday through Sunday.
Last Business Week (Mon - Fri)Previous Monday through Friday.
Last 14 DaysPast 14 days.
This MonthFirst day of current month to today.
Last 30 DaysPast 30 days.
Last MonthEntire previous month.
πŸ’‘ Tip: For Custom dates, choose start and end, then click Filter. Other presets apply as soon as you select them.

πŸ“‚ Workflow Filter

  • Workflow dropdown β€” Searchable list of all workflows.
  • All β€” Shows executions from every workflow (default).
  • Single workflow β€” Pick one to see only that workflow’s executions.
    The table updates as soon as you change the selection.

⚑ Trigger Type Filter

  • Trigger type dropdown β€” Searchable list of trigger types that have been used.
  • All β€” Every trigger type (default).
  • Single trigger type β€” Restrict to one trigger (e.g., only β€œContact Tag Added”).
    The table updates when you change the selection.

🏷️ Status Filter

  • Status dropdown β€” Filter by execution status.
  • All β€” Every status (default).
  • Pending, Running, Completed, Failed, Cancelled, Paused β€” Only that status.
    The table updates when you change the selection.

Use the search box to find executions by:
  • Workflow name
  • Trigger type
  • Status
  • Creation date
Search is case-insensitive and supports partial matches, so you don’t need to type the full text.

πŸ“– Execution Details Modal

Click View Details on any row to open a popup with full information about that execution. Execution Log Table What You See in the Modal
FieldDescription
Trigger TypeThe event that started this execution.
StatusCurrent status with a colored badge.
ContactContact name, or β€œContact #” plus ID if name isn’t available.
DurationTotal time; β€œ-” if still running or unknown.
Started AtWhen the execution began (e.g., Jan 27, 2026 10:30 AM).
Completed AtWhen it finished; β€œ-” if not completed yet.
Error MessageIf the execution failed, the error is shown in a red alert box.
Execution Steps Table A table lists every step that ran:
ColumnDescription
Step NumberOrder of the step (1, 2, 3, …).
Action TypeWhat the step did (e.g., Send Email, Add Tag, Update Contact).
StatusPending, Running, Completed, Failed, or Skipped.
Started AtWhen the step began.
Completed AtWhen the step finished.
ErrorError message for that step, or β€œ-” if none.
This makes it easy to see exactly where a run succeeded or failed.

βš™οΈ How the Module Works

πŸ“₯ Data Loading

  1. First open β€” The page loads executions for today by default.
  2. When you change filters β€” The table refreshes automatically.
  3. Pagination β€” Default is 10 executions per page.
  4. Sort order β€” Newest first (by creation date).

πŸŽ›οΈ Applying Filters

  1. Date range β€” For presets, start/end dates are filled automatically and applied right away.
  2. Custom dates β€” Select start and end, then click Filter.
  3. Workflow, Trigger Type, Status β€” Apply as soon as you change the dropdown.
  4. Combined β€” All filters work together; use several at once to narrow results.

πŸ“„ Viewing Execution Details

  1. Click View Details on any execution.
  2. The system loads full data for that run: basic info, all steps, and any errors.
  3. Everything is shown in one organized modal so you can troubleshoot or audit quickly.

πŸ“Œ Summary

What you can doHow
See all runsMain Execution Log table with workflow, trigger, status, duration, and date.
Find specific runsDate range, workflow, trigger type, status filters, and search.
Understand a single runView Details β†’ modal with trigger, status, contact, timestamps, and step-by-step table.
Spot failuresFilter by Failed or open details to see error messages and which step failed.
The Execution Logs module gives you full visibility into workflow activity so you can monitor health, troubleshoot issues, and optimize your automations.