SMS Report

Documentation Index

Fetch the complete documentation index at: https://docs.aisync.link/llms.txt

Use this file to discover all available pages before exploring further.

The SMS Report lists text messages connected to your organization’s numbers. You can narrow the list by time, carrier, phone number, how the message moved, and delivery state, then review details in one place or save a copy to your computer. 🔎 Choosing which messages to show

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🗓️ Time period

Use Date Range to pick a preset or custom dates.

• Custom dates — Unlocks Start Date and End Date so you can set the exact range yourself.
• Today — From the start of today through the end of today (this is the default when you open the report).
• Yesterday — The full previous calendar day.
• This Week (Sun – Today) or This Week (Mon – Today) — From the start of the chosen week through today.
• Last 7 Days — The seven days ending today.
• Last Week (Sun – Sat) or Last Week (Mon – Sun) — The last full week in that pattern.
• Last Business Week (Mon – Fri) — Monday through Friday of the previous business week.
• Last 14 Days — Fourteen days ending today.
• This Month — From the first day of the current month through today.
• Last 30 Days — Thirty days ending today.
• Last Month — The full previous calendar month.

When you pick anything other than Custom dates, the start and end dates are filled in for you and cannot be edited until you switch back to Custom dates. Times are shown in your account time zone, not necessarily the time on your device if it differs.

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📡 Carrier (Provider)

Provider limits the list to messages tied to numbers from a specific carrier, or shows everything.

• All — Every carrier your organization uses (default).
• The first named option — Messages for numbers on the main phone service linked to your account (the label matches your product name).
• AI Sync — Messages for AI Sync numbers.
• The “AI Sync V2” option — Messages for numbers on the alternate phone service .

Changing the carrier clears the phone number list and fills it again with numbers that belong to that carrier. If no numbers exist for that choice, the phone number field will tell you.

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☎️ Phone number

Phone Number lists numbers from your organization that match the Provider setting. Pick one number to see only traffic involving that number (as sender or recipient), or leave Select Phone Number to include all numbers for the chosen carrier. The list updates when the carrier changes. After you pick a number, the table updates to match.

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🏷️ Status

Status filters by the reported state of the message.

• All — No status filter (default).
• Sent — Marked as sent.
• Delivered — Marked as delivered.
• Queued — Waiting to send.
• Undelivered — Not delivered.
• Received — Received (often used for inbound items).
• Completed — Completed.
• Failed — Failed.

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🔄 Direction

Direction separates inbound and outbound traffic.

• All — Both directions (default).
• Inbound — Messages coming in to your numbers.
• Outbound — Messages going out from your numbers.

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✅ Applying your choices

• Filter — Updates the table using the current Date Range, Provider, Phone Number, Status, and Direction.
• When you change Provider, phone numbers load again and the table updates automatically.
• When you change Phone Number, Status, or Direction, the table updates automatically.

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📋 The message list (table)

Each row is one SMS record. If something is missing in the data, you may see a dash instead of a value. You can use the search box above the table to narrow rows by what appears in the columns (for example part of a number, a word in the message, or a status).

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💾 Saving a copy (CSV)

The green CSV button (with a download icon) downloads a CSV file that uses the same choices you set on the screen: Date Range (including custom start and end dates), Provider, Phone Number, Status, and Direction. CSV (comma-separated values) is a standard spreadsheet format. The file includes a serial number, from and to numbers, message text, status, direction, provider (with the same naming as the table), and date/time in your account time zone. You can open it in Excel and other spreadsheet apps, print it, or keep it for your records.