Skip to main content

Documentation Index

Fetch the complete documentation index at: https://docs.aisync.link/llms.txt

Use this file to discover all available pages before exploring further.

DND Number is where you keep a list of phone numbers (and related details) that should be treated as Do Not Disturb for your organization. Each entry tells the system which contact channels should be limited. DND Numbers list overview

​
📋 Main list

When you open the screen, you see:
  • a table of DND entries
  • and an Add DND Number button at the top.

​
📝 What each column shows

ColumnMeaning
#Row number in the list.
First NameFirst name or label, if provided.
Last NameLast name, if provided.
Area CodeArea code, if provided.
EmailRelated email, if provided.
DND StatusWhich DND channel types are active for this row.
Added ByUser who created this entry.
Created AtAdded date/time in your timezone.
ActionRow controls to edit or delete.
If a value was never provided, the table may show N/A.

​
🔍 Search and ordering

  • Search box above table filters by matching text across searchable columns.
  • Typical searchable values include names, area code, email, added-by, and date text.
  • Default order is usually newest entries first.

​
🎛️ Filters

Filters narrow results before table refresh. DND filters and date range controls

​
📅 Date range

Filters by Created At date.
  • Choose a preset (today, yesterday, this week, last month, etc.).
  • Or choose Custom dates and set Start Date + End Date.
  • Click Filter to apply.
For presets, dates are auto-filled. For custom range, both dates should be selected before applying.

​
🚦 DND status filter

Shows rows matching selected status type:
  • All
  • DND all channels
  • Emails
  • Text messages
  • Calls & voicemails
  • DND inbound calls and SMS
Choose one option, then click Filter.

​
➕ Adding a DND number

  1. Click Add DND Number.
  2. Fill form fields.
  3. Click Submit.
On success, confirmation appears and list refreshes with the new entry. Use Back to return without saving. Add DND number form

​
✏️ Editing a DND number

  1. Click Edit on a row.
  2. Update fields.
  3. Click Submit.
For existing rows, DND checkbox changes may save shortly after toggling. Still click Submit when changing text fields (name, phone, area code, email) so all updates are persisted together. Edit DND number form

​
🖊️ Form fields (add and edit)

🧑 First name Optional short text. 👤 Last name Optional short text. ☎️ Phone number (required) Required primary number for this DND entry.
  • Must be present before save.
  • Input formatting is normalized by system.
📞 Area code Optional short text. 📧 Email Optional email address field. 🚫 DND status (checkboxes) This section defines which channels are limited for this number. The UI is split as:
  • top: DND all channels
  • middle: individual options (Emails, Text messages, Calls & voicemails)
  • bottom: DND inbound calls and SMS
1️⃣ DND all channels
  • Turning this on applies broad DND across channel types.
  • When turned on, middle individual options are turned off.
2️⃣ Individual channels
  • Emails
  • Text messages
  • Calls & voicemails
If any of these turn on, DND all channels is turned off. If one of these turns off in edit logic, DND inbound calls and SMS may also turn off to maintain consistency. 3️⃣ DND inbound calls and SMS Separate option shown at bottom with info icon.
  • Can be toggled independently in UI behavior.
  • May be constrained by broader DND logic based on implementation rules above.

​
🏷️ How status appears in table

Rows show color badges for active DND types (for example DND All, Emails, Text Messages). Badge text is normalized for readability.

​
🗑️ Deleting a DND number

  1. Click row delete control.
  2. Confirm prompt.
If successful, row is removed and success message appears. If not, error message is shown.
Delete is permanent for that entry. To restore it later, add it again as a new DND row.