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Configure your AI agent’s voice, language, AI model, and audio background for precise, natural-sounding conversations. Voice and Language Configuration Overview

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🤖 AI Model Selection

Select the AI model to power your agent’s speech and conversations. Available AI Models Available Models:
  • GPT 5 ($0.04/min)
  • GPT 5 Mini ($0.012/min)
  • GPT 5 Nano ($0.004/min)
  • GPT 4.1 ($0.045/min)
  • GPT 4.1 Mini ($0.016/min)
  • GPT 4.1 Nano ($0.004/min)
  • Claude 4.5 Sonnet ($0.06/min)
  • Claude 4.0 Sonnet ($0.06/min)
  • Claude 3.5 Haiku ($0.02/min)
  • Gemini 2.5 Flash ($0.035/min)
  • Gemini 2.5 Flash Lite ($0.006/min)
Tip: Model quality/price varies — higher-tier models sound more natural and understand context better.

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🎙️ Voice Settings

Personalize how your agent sounds and speaks.

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1️⃣ Voice Selection

Voice Selection Interface
  • Choose from a library of voices.
  • Filter by gender (Male/Female), accent (American/British/Other), or provider (Eleven Labs, Deepgram, OpenAI).
  • Preview voice samples before saving.
Available Voice Options Examples:
VoiceAccentGenderDescription
AdamBritishMaleProfessional, authoritative
DorothyBritishFemaleClear, friendly
NovaAmericanFemaleWarm, experienced
BillyAmericanMaleEnergetic, casual

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2️⃣ Voice Configuration

Voice Settings Panel
  • Speed: 0.00–2.00 — Controls how quickly the agent speaks.
  • Temperature: 0.00–2.00 — Adjusts expressiveness and tone.
  • Volume: 0.00–2.00 — Sets audio loudness.
Fine-tune each to match your brand and scenario.

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3️⃣ Language

Set your agent’s speaking language. Language Selection Interface
  • Primary language: Choose from English, Spanish, French, German, Japanese, Portuguese, Chinese, Russian, Italian, and more.
  • Multiple languages: Enable real-time multilingual support.
For example: “English (US)”, “Spanish (ES)”, “French (FR)” etc.

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4️⃣ Background Sound

Add ambient audio for a professional, human-like feel. Background Sound Options Options include:
  • Clean White Noise — subtle, professional
  • Office Chatter — business environment
  • Cafe Ambience — casual, friendly
  • Event Hall — wide, open atmosphere
  • Open Air — natural outdoor sounds
Background Sound Volume Control Volume: 0.0–2.0 (recommended: 0.2–0.6)
Control the sound background level for clarity without distraction.

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⚡ Quick Setup Checklist

Use CaseModelVoiceLanguageBackground
Professional ServicesGPT 4.1Adam (British)English (UK)Office Chatter (0.3)
Customer SupportGPT 4.1 MiniDorothy (British)English (US)Clean White Noise (0.2)
Creative ServicesClaude 4.5 SonnetLily (American)English (US)Cafe Ambience (0.4)
  • Use Voice & Language settings to make your agent sound on-brand and natural for any demographic or context.
  • Adjust background and voice parameters for the best customer experience.