📚 Knowledge Base
- Select knowledge base: Choose available knowledge bases
- Update: Apply knowledge base changes
💬 Conversation Settings
⚡ Responsiveness
Control how fast the agent responds after users finish speaking.- Current Setting: 1.00 (slider control)
- Function: Adjusts delay before agent starts responding
- Range: Lower values = faster response, Higher values = longer pause
🎯 Interruption Sensitivity
Control how sensitively AI can be interrupted by human speech.- Current Setting: 0.60 (slider control)
- Function: Determines how easily users can interrupt the agent
- Range: 0.00 (hard to interrupt) to 1.00 (easy to interrupt)
🗣️ Pronunciation Dictionary
Guide pronunciation of specific words or phrases. Add Pronunciation Modal:- Words: Enter the word(s)
- Pronunciation: Select pronunciation type (dropdown)
- Phoneme: Enter phoneme
- Actions: Cancel/Save buttons
⏰ Reminder Settings
- Configuration: Enter/Second/Enter/Time fields
- Purpose: Automated reminder scheduling
👍 Auto Ai sync
- Toggle: Enabled
- Frequency: 0.8 (slider control)
- Function: Controls how often the agent uses affirmations
- Purpose: Creates natural conversation flow and shows active listening
When Auto AI Sync is Enabled:
🎚️ Frequency Control :
Slider setting (0.8) that determines how often the agent uses affirmations like ‘yeah’ or ‘uh-huh’ during conversations to maintain natural back-and-forth dialogue flow📝 Words List
A customizable list of words that the agent uses for backchanneling during conversations.- Current Words: [Hmm] [ok]
- Text Area: Editable list of backchanneling words and phrases
- Function: Customizable vocabulary for natural conversational responses
- Purpose: Agent uses these words to acknowledge and respond to user speech naturally
🗣️ Smooth Talk
Converts text elements like numbers, currency, and dates into human-like spoken forms.- Toggle: Enabled
- Function: Natural pronunciation of text elements
- Examples: “15” becomes “fifteen”, “$20” becomes “twenty dollars”
- Purpose: More natural and conversational speech patterns
🔤 Boosted Keywords
Provide a customized list of keywords to expand our models’ vocabulary.- Text Area: “Enter boosted keywords, one per line”
- Function: Enhances model understanding of specific terms
- Use Cases: Industry jargon, product names, company-specific terms
- Purpose: Improves recognition and usage of specialized vocabulary
