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There are two AI Sync connections, and they do different jobs. Most teams want both.

📚 Docs MCP — reads the manual

https://docs.aisync.link/mcpAnswers how does this work from these pages. Read-only, no login, nothing to approve. Works for anyone.

🔧 Product MCP — reads your account

https://mcp.aisync.link/mcp-oauthAnswers what are my numbers and makes changes. Needs your login. See Connect MCP.
The docs connection is the quicker win. It needs no account, so you can give it to a new rep, a contractor, or anyone helping you set up.

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🔌 Connect in one command

No login step. It works immediately.

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🧰 What your agent gets

That last one is worth using. If your agent gives you a wrong or confusing answer from the docs, tell it to submit feedback. The page gets fixed for everyone.

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💬 Questions it answers well

  • “In AI Sync, what’s the difference between answered and connected?”
  • “Why would a connect rate drop without dials dropping?”
  • “What does ‘answered, no rep’ mean and why does it matter?”
These pull from How calls actually work rather than from whatever the model assumes a dialer does.
  • “How do I map dispositions to pipeline stages?”
  • “How many phone numbers do I need for five reps on three lines?”
  • “How do I turn on predictive pacing?”
  • “My dashboard shows zeros but we’re dialling. What’s wrong?”
  • “A rep shows a dash instead of a connect rate. Is that a bug?”
  • “The screening message isn’t playing on my phone.”
  • “Explain what each banner colour means in the dialer.”
  • “What should a rep do when a call gets screened?”
Point a new rep’s own assistant at the docs and let them ask instead of interrupting you.

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🤝 Using both together

With both connections live, your agent can answer a question that neither could alone:
“My connect rate dropped this week. Pull my actual numbers, then tell me what the docs say usually causes that.”
The product MCP fetches your outcome breakdown. The docs MCP explains that rising Declined and Screened counts point at caller ID rather than at your reps. You get the diagnosis, not just the number.
Only the product connection can change anything. The docs connection is read-only, so there is no risk in giving it to anyone.

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📄 Other ways agents read these docs

Some tools prefer a plain text feed over MCP. Both are always current:
  • https://docs.aisync.link/llms.txt — an index of every page
  • https://docs.aisync.link/llms-full.txt — the full text of the whole site
Paste either URL into any assistant that accepts a link.

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➡️ Where to go next

Connect the product MCP

Let your agent read your account and act on it.

Ask about your data

Questions that work, and how to trust an answer.

Run your dialer by chat

Make changes safely.

How calls actually work

The definitions your agent will quote back to you.